Yes, we offer free shipping on orders of US$99 or more. For orders under US$99, shipping fees vary by destination. Please visit our Shipping Policy for detailed rates by country.

Orders are processed and shipped within 1–3 business days after payment is confirmed. Processing may take longer during holidays or promotional periods. Delivery times vary by destination. Orders within the United States typically arrive within 3–8 business days after shipment, depending on the delivery location.

We ship to dozens of countries worldwide. Most international orders arrive within 3–9 business days after shipment. Delivery may take longer to certain destinations, including Brazil and South Africa, due to local regulations and distance. If you’re ordering from one of these countries, please contact us before placing your order or check our Shipping Policy for the estimated delivery time to your region.

Once your order has shipped, you’ll receive a shipping confirmation email containing your tracking number. You can track your package using any of the following services:

• YunTrack
• 17TRACK
• AfterShip – YunExpress Tracking

Eligible returns must be requested and shipped within 30 days of the delivery date shown in the carrier’s tracking record. Your return tracking number must show that the package was handed to the carrier within this 30-day period. Contacting us within 30 days does not extend the return deadline.

Returned items must be unused, unworn, unwashed, and undamaged. All original packaging, tags, and anti-counterfeit labels must remain intact. Items showing signs of wear or with removed or damaged tags cannot be accepted.

We accept eligible clothing, accessories, underwear, outerwear, shoes, and hats purchased directly from the official DAVE & BELLA website, provided they meet all return-condition requirements.

We cannot accept returns for:

• Customized or personalized products
• Sale or clearance items
• Gift cards or membership cards
• Used, worn, washed, or damaged items
• Items with missing or removed tags or anti-counterfeit labels
• Damage caused by improper use, washing, or storage
• Products purchased from third-party platforms or physical stores
  

Complimentary items and free gifts are not eligible for a separate return, refund, or exchange.

Yes. You may request a return within 30 days of delivery if the item is unused, unworn, and returned with its original packaging and tags. Return shipping costs for change-of-mind or sizing-related returns are the customer’s responsibility.

Please email info@davebella.com and provide:

• Your order number
• The name and quantity of the item(s)
• Your reason for returning the item(s)
• Clear photos if the item has a quality issue
  

Once your request has been reviewed and approved, we’ll email you the return address and shipping instructions.

Please do not send returns to our company or office address. We use a designated return facility, and the correct return address will be provided by email after your return request has been approved.

We do not currently provide prepaid return labels. You may choose a reliable carrier, but the return must include valid tracking information. Cash-on-delivery returns cannot be accepted.

Please email the return tracking number to us after shipping your package and keep your proof of postage.

Please include the original packaging, all tags, the intact anti-counterfeit label, any complimentary gifts, and the original invoice if available.

Once your return arrives, we’ll inspect the item and process the refund within 1–3 business days. During holidays, processing may take up to two additional business days.

The refund will be issued to your original payment method and may take 3–10 business days to appear, depending on your bank or payment provider.

We do not currently offer direct exchanges. If you need a different size, color, or style, please place a new order and follow the standard return process for the original item.

If the carrier’s tracking information and delivery photos confirm that the package was successfully delivered, we’re unable to provide a free replacement or compensation for theft, removal by a neighbor, or other unauthorized taking after delivery.

Yes. Optional package protection is available during checkout and may cover eligible issues such as package theft, loss, non-delivery, damage, delivery delays, incorrect delivery, and tracking interruptions.

You can use our recommended age range as a starting point. For example, size 80 (9–18M) may be suitable for a baby between 9 and 18 months old. For a more accurate fit, please check the size chart on the individual product page, where you’ll find the specific measurements for that item. Because children grow at different rates, we recommend comparing these measurements with your child’s current measurements before ordering.

Always check the care label first, as instructions may vary by fabric and design. Unless otherwise stated, hand wash in water below 30°C (86°F) using a mild or baby-safe detergent. If machine washing, place the item in a laundry bag and select a delicate cycle. Avoid bleach and tumble drying, and air-dry away from direct sunlight.

Our garments are tested for colorfastness and resistance to deformation. However, slight shrinkage may occur depending on the fabric and how the item is washed or dried. To minimize shrinkage, follow the care label, wash below 30°C (86°F) on a gentle cycle, avoid tumble drying, and reshape the garment while damp if needed.

Some sold-out items may be restocked, but availability and timing vary by style, season, and production schedule. We’re unable to guarantee a specific restock date. Please sign up for the Back in Stock Notification on the product page, and we’ll email you if the selected size or color becomes available again.

Color options vary by style and season, but we’d love to hear your suggestions. Please email info@davebella.com with the product name or link and your preferred color. We’ll share your feedback with our product team, although we cannot guarantee that every requested color will be produced.

DAVE & BELLA specializes exclusively in clothing for children aged 0–12. We do not offer adult sizes and currently have no plans to expand into adult clothing. We’ll continue focusing on creating beautiful, comfortable clothing designed especially for children.

We accept major credit cards, including Visa, Mastercard, American Express, JCB, Diners Club, Discover, and UnionPay. We also support Apple Pay, Google Pay, and Klarna in eligible regions. Available payment options may vary by country, device, and order eligibility, and will be displayed at checkout.