Contact Us
Have a question about your order, shipping, returns, or our products? Fill out the form below or email us at info@davebella.com. Our Customer Care team will get back to you as soon as possible.
For order-related questions, please include your order number so we can assist you more quickly.
Get In Touch!
We’re here to help. Use the form above to send us your questions, feedback, or ideas, or contact us directly:
Email:info@davebella.com
Phone / WhatsApp: +86 190 3221 7605
🔔Join our WhatsApp community for new arrivals, special events, and exclusive offers.WhatsApp community
Office Address
DB STEADY LIMITED
Flat/Rm A, 12/F, ZJ 300
300 Lockhart Road
Wan Chai, Hong Kong
Please note: This office does not accept returns or exchanges. Once your return request has been approved, our Customer Care team will email you the correct return address.
Customer Care Hours
General Inquiries
Monday–Friday, 9:00 AM–6:00 PM PT
We aim to respond within two business days.
After-Sales Support
Sunday–Thursday, 7:00 PM–1:00 AM PT
Messages received during these hours are prioritized. Inquiries submitted outside these hours will be handled on the next business day.